Shipping Policy (Política de Envíos)

1. Processing Time (Production) Since our products are handmade to order, we need some time to create them with the care they deserve.

• Standard Production Time: 3 to 5 business days. (This is the time it takes us to design, make, and pack your order before dropping it off at the post office).

2. Estimated Shipping Times Once your order has left our workshop, delivery times depend on the carrier (usually USPS or UPS):

• United States (Standard): 3-7 business days.
• United States (Priority): 2-4 business days.

Note: We do our best to meet these shipping estimates, but cannot guarantee them due to factors outside our control (carrier delays, weather, holiday seasons).

3. Tracking All orders include a tracking number. You will receive an email with the tracking link as soon as your order ships.

4. Incorrect Addresses Please ensure your shipping address is correct before placing your order. Alice Design Store is not responsible for packages sent to an incorrect address provided by the buyer. If a package is returned to us, the buyer is responsible for re-shipping costs.